Contact information

# Contact Information

## Business Information

Trade Name: GAIOUS

Legal Business Name: Luoyanghanxinjiajuyouxiangongsi

Registered Business Address:

Luolong District, Changxiamen Street No. 32  
863 Chuangzhi Plaza, Building 2, Room 1301  
Luoyang, Henan 471000  
China

## Customer Support

Email: gaious-team@outlook.com

Phone: +86 135 2595 5694

Support hours: Monday–Friday, 9:00 AM–6:00 PM China Standard Time (UTC+8)

For order status, product questions, shipping, returns, or refunds, please contact us with your order number whenever possible.

## Approved Returns Only

Authorized returns should be sent to:

117 Interstate Blvd  
Monroe Township, NJ 08831  
United States

Please contact us before returning any item. This U.S. address is used only for approved return processing and is not our registered business address.